WHOA! BRILLIANT advice from Satya Nadella

https://lnkd.in/e3ea3vA.

“1. Don't be a know-it-all. Be a learn-it-all.

2. Bring clarity. Not confusion.

3. Create energy.

4. No excuses.

True leaders, explains Nadella, measure success first by looking in the mirror as to how well they are doing these things, instead of placing blame on their teams.

Because if leaders can set the right example, teams will follow.”

Michelle Obama's Assistant Shares What's In Her Little Black Bag of Preparedness

“You wouldn’t carry a bag like this for just anyone. But I work for Michelle Obama. Whether you know her as a woman, a friend, a mother, author, style icon, Hugger-in-Chief, or the nation’s first Black First Lady, she represents the epitome of what is possible with hard work, tough skin, and ambition.”

This article is SO much more than just “what’s in her little black bag of preparedness.”

  • The BEST assistants not only have a Plan B, but Plans C through Z - just in case

  • It’s about taking the EA / PA role to new heights

  • EVERYTHING is in the details

  • Taking tremendous PRIDE in our support roles

  • Attention to detail

  • Ability to see around corners, anticipate needs, read the atmosphere, be nimble and pivot on a dime

What are the skills you’re most proud of in your assistant, or that you bring to the table?

#leadership #adminlife #michelleobama

The Difference Between an Executive Assistant (EA) and a Chief of Staff (CoS)

“So, what is the difference between an Executive Assistant and Chief of Staff? Is it just semantics? What distinguishes these two roles? Both positions are often misunderstood, but they do have one thing in common – they are both Force Multipliers.”

Excellent article from THE FOUNDER & THE FORCE MULTIPLIER by Adam Hergenrother and Hallie Warner. We highly recommend their book, available on Amazon at: https://www.amazon.com/Founder-Force-Multiplier-Adam-Hergenrother/dp/0578439891.

We’d love to hear your thoughts and experiences about the differences between an EA and a CoS.

We're Hiring! Seeking Customer Service Heroes

We're Hiring! Seeking Customer Service Heroes

Argo Contact Centers, the newest member of ITC Capital Partners' family of companies, is searching for exceptional candidates for multiple customer-facing positions at two locations in Maine – Pittsfield and Lewiston. Argo Contact Centers are the life force of our clients’ operations – where companies and customers come together to resolve issues, evangelize a company’s brand, and sell products. As a Customer Service Hero, you’re a crucial component of our success - trusted with serving as our clients’ brand ambassadors.